At Leeray Takiyan, we are committed to ensuring your satisfaction with our products. If for any reason you are not entirely pleased with your purchase, we have outlined our Refund and Returns Policy to provide a hassle-free experience.

Eligibility for Returns

  • We accept returns for items that are unused, unworn, and in their original condition with all tags attached.
  • Returns must be initiated within 30 days of the delivery date.

How to Initiate a Return?

  • To initiate a return, please contact our customer service team at Support@leeraytakiyan.com and provide your order number, the item(s) you wish to return, and the reason for the return.
  • Our customer service team will guide you through the return process and provide you with a return authorization.

Return Shipping

  • Customers are responsible for the cost of return shipping unless the return is due to an error on our part or a defective product.
  • We recommend using a trackable shipping method to ensure the safe return of the items.

Refund Process

  • Once we receive and inspect the returned items, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed to the original method of payment within a reasonable timeframe.

Exchanges

  • We currently do not offer direct exchanges. If you wish to exchange an item, please initiate a return for the unwanted item and place a new order for the desired item.

Damaged or Defective Items

  • In the rare event that you receive a damaged or defective item, please contact us immediately at support@leeraytakiyan.com. We will arrange for a replacement or a refund, including return shipping costs.

Non-Returnable Items

  • Certain items, such as final sale or clearance items, are non-returnable. Please check the product description for any specific return restrictions.

Refund Processing Time

  • Refunds are typically processed within 5-10 business days after the returned items are received and inspected. The actual processing time may vary depending on your financial institution.

If you have any questions or concerns about our Refund and Returns Policy, please do not hesitate to contact our customer service team at support@leeraytakiyan.com. We are here to assist you and ensure your Leeray Takiyan shopping experience is delightful.

Thank you for choosing Leeray Takiyan. Your satisfaction is our priority!